Returns & Exchanges
At Sebastian Says, we want you to be completely satisfied with your purchase. If your selected items are not quite right, we offer a 30-day return window for a refund or store credit on all full-priced items in original condition.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging with all tags attached, ensuring the garment is unworn and unwashed.
Ship Your Items
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized postage location or scheduled pickup point.
Quality Inspection & Refund
Once our team receives and inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing